Steve Harrop discusses the importance of good customer when choosing a CAD system.

'When I was deciding which CAD system to buy I tried ringing their support numbers at 16:45 on a Friday.

Company one, NO ANSWER.
Company two, AN ANSWERPHONE MESSAGE.
Caddie support answered, 'Afternoon Steve, how can we help you today'?
Help when you need it makes a big difference. (Especially in my case!)'

Steve Harrop